IT support Training (DEP 5229) in Montreal

We offer:

  • DEP/DVS in IT support
  • AEC/ACS Early Childhood Education Techniques
  • AEC/ACS IT Programmer Analyst
  • AEC/ACS in Accounting

Our main strengths:

  • Employment-oriented training
  • Short duration,
  • Wide choice of schedules
  • Guaranteed internship
  • Employment Assistance
  • Experienced and qualified teachers
  • Personalized service
  • The management is always attentive to students' needs
  • State-of-the-art technology
  • Stimulating environment
  • Assistance with the integration of international students (accommodation, welcome at airport, etc.)
  • The College and immigration counsellor can handle international students' file from the time of admission to the application for their study permits

Collège St-Michel is located in Montreal.

For more information, Contact us 514-374-8989

Booking / Contact


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Located in Montreal, Collège St-Michel offers IT support training.

Program description

  • 5229 - Diploma of Vocational Studies IT Support
  • The 5229 program is 1800 hours long;
  • Training is offered during the day or in the evening;
  • The program is recognized by the Ministry of Education and Higher Education (MEES);
  • The training will allow you to work in companies;
  • The college has a free internship assistance service;
  • A placement service is offered free of charge to all our graduates;
  • Students can benefit from Financial Assistance for Studies. (loans and grants)

We guarantee a comprehensive and well-designed program.

Program objectives

Develop the skills that are essential for working in this field, such as a problem-solving method, an information retrieval method and a time management method. Skills related to the optimal use of software are also taught: taking advantage of the possibilities of operating systems with old and advanced technologies, taking advantage of application software and telecommunications resources, creating and using a database. Develop skills related to workplace communication and customer service such as: interacting in different professional situations, communicating in English, providing customer assistance from a call centre. Finally, develop the skills necessary to carry out tasks on autonomous or network-connected computers: analyze the architecture and functioning of computer systems, develop a utility program, install the physical and logical elements of a computer, manage access to network resources, set up network shareable resources, restore the functioning of a computer, maximize a computer's efficiency.

Occupations targeted (LMI Online from Emploi Québec)

  • Computer network technicians
  • Maintenance electronics technician (household and commercial property)
  • User support technicians.

Feel free to visit our recruitment office for more information.

Admission requirements

To be admitted to the DEP/DVS computer support program, you must meet one of the following conditions:

The applicant holds a high school diploma or its recognized equivalent (e.g. attestation of academic equivalency) or a graduate diploma, such as a college diploma or a bachelor's degree.

Or

The applicant is at least 16 years of age on September 30 of the school year in which he or she begins training and has obtained Secondary IV credits in language of instruction, second language and mathematics in study programs established by the Minister or has completed a teaching program recognized as equivalent.

Or

The applicant is at least 18 years old at the time of the training and possesses the prerequisites, namely the successful completion of the general development test as well as the specific prerequisites for the DEP/DVS IT support program, that is language of instruction

Or

The person has obtained Secondary III credits in language of instruction, second language and mathematics in study programs established by the Minister and will continue his or her general education simultaneously with his or her vocational training to obtain the Secondary IV credits that are lacking in language of instruction and mathematics in study programs established by the Minister. In this case, we will have the student sign an agreement. In the event of non-compliance with the agreement mentioned below within the first 12 months of the training, we will be obliged to interrupt the professional training until the student satisfies the prescribed conditions.

Job title(s)

  • Network administrator
  • User support officer
  • Computer equipment installer
  • Computer equipment repairer
  • Computer network technician
  • Computer equipment maintenance and repair technician

Discover the admission requirements for enrolling in our IT support DEP/DVS program.

Contact us for more details about our IT support training

Code

Title

Number of hours

Units

462012

Profession and training

30

2

462025

System Analysis

75

5

432038

Aging operating system

120

8

462043

Problem solving

45

3

462052

Seeking information

30

2

462068

Programming a utility

120

8

462074

Professional interactions

60

4

462088

Application software

120

8

462096

Recent operating system

90

6

462106

Data base

90

6

462116

Installation of a post

90

6

462112

Time management

30

2

462135

Communication in English

75

5

462148

Access Management Network

120

8

462157

Network: Resource Sharing

105

7

462166

Telecommunication means

90

6

462173

Career path

45

3

462186

Reinstatement of a position

90

6

462194

Optimization of a position

60

4

462205

Call Center Support

75

5

462218

Technical support

120

8

462228

Customer service

120

8
   

1800 hours

120 units

 

Choose the schedule that suits you.

We remain at your service for any advice or guidance. At the end of the training, you will be able to perform tasks on autonomous or network-connected computers.

Booking / Contact


Text value required
Phone number value required
E-Mail address value required
Checkbox mandatory
Centre De La Formation St-Michel is committed to ensuring that the collection and processing of your data, carried out from our site collegest-michel.ca, complies with the general data protection regulations (RGPD) and the Data Protection Act. To know and exercise your rights, including withdrawing your consent to the use of data collected by this form, please consult our privacy policy